by Tom Esch | Feb 8, 2016 | Interpersonal Communication, Blog
How to be both direct and truly nice? This is a conundrum for many of us. I am half Scandinavian and half Germanic, a classic Minnesotan. Fortunately I have lived in a few other places (including Africa and Guatemala) and have let other styles of communication rub off...
by Tom Esch | Jun 29, 2015 | Interpersonal Communication, Blog
It was late in the day recently and my wife and I were both far from home. We needed someone to start the dinner, so that we could all get to a 7 pm meeting. Our 14 year old boy was at home. He is quite able to boil water and cut an onion, so I called him to ask...
by Tom Esch | Feb 13, 2015 | Interpersonal Communication, Blog
My family has been in the construction industry for 4 generations. Because of that a fair amount of my work these days is with contractors, leading communication-safety training for field personnel, supervisors and owners/executives. One of things I have learned is...
by Tom Esch | Dec 20, 2014 | Interpersonal Communication, Blog
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by Tom Esch | May 29, 2014 | Interpersonal Communication, Blog
One day, in 1978, Captain Melburn McBroom was flying a plane that was supposed to land at an airport in Portland, Oregon. McBroom had quite a temper and people feared him because he was so explosive. They had to go into a holding pattern because of an issue...
by Tom Esch | Dec 20, 2013 | Interpersonal Communication, Blog
Every relationship has challenges. Holiday time can make things worse. Authentic apologies can help relieve stress. It takes real courage to apologize authentically, especially if there are legal implications. But the benefits are amazing when apologies come from the...
