by Tom Esch | Feb 22, 2016 | How to Handle Polarizing Topics and Challenging People, Blog
Unresolved cultural and racial tension is expensive on multiple levels. Are you worried about keeping good workers? Have some residents moved out? Are you concerned that your staff are not friendly enough Do they see their differences more than similarities? Do some...
by Tom Esch | Feb 8, 2016 | Interpersonal Communication, Blog
How to be both direct and truly nice? This is a conundrum for many of us. I am half Scandinavian and half Germanic, a classic Minnesotan. Fortunately I have lived in a few other places (including Africa and Guatemala) and have let other styles of communication rub off...
by Tom Esch | Nov 24, 2024 | Blog
So many people are talking about crucial conversations, courageous conversations, candid conversations and constructive conversations. I am all for them. I regularly coach and teach people how to have them and have plenty of them myself. I call them Conscious...
by Tom Esch | Nov 25, 2015 | Uncomfortable Conversations, Blog
This Thanksgiving I imagine you may be sitting down with family and/or friends to enjoy a meal. When you do there will probably be a conversation. If there are football fans there may be some comments about a recent game. If there are people with different...
by Tom Esch | Jul 7, 2015 | Presentations
“Out beyond ‘too nice’ and ‘not so nice’, there is a field, I’ll meet you there.” Do you find yourself leading discussions where really important things, things that impact your bottom line, go unsaid? Would you like to grow your capacity to welcome diversity? Do you...
