When NOT to Have That Conscious Conversation

So many people are talking about crucial conversations, courageous conversations, candid conversations and constructive conversations.  I am all for them.  I regularly coach and teach people how to have them and have plenty of them myself.  I call them Conscious...

What’s That Costing You?

Not long ago I was having lunch with a friend. I asked how his business was going and he said it was going real well except that one of his managers was having a bit of a hard time. Three of his direct reports had quit on this manager in a fairly short period of time,...

Words Can Wound Deeply

It is the holiday time again, and for many of us it means special celebrations with our dearest loved ones that are mostly easy and enjoyable. And also, for some, it means being with members of our extended or immediate family with whom we still have some issues....

Presentation: Courageous Conversations

Do you tend to avoid that person or situation you find to be difficult? Would you like to learn to communicate more powerfully and diplomatically? Would you like to know how to avoid common troubles business analysts have? Do you want more capacity to prevent and...