Presentation: Courageous Conversations

Do you tend to avoid that person or situation you find to be difficult? Would you like to learn to communicate more powerfully and diplomatically? Would you like to know how to avoid common troubles business analysts have? Do you want more capacity to prevent and...

Presentation: Emotional Intelligence

Overview Do emotions or interpersonal challenges ever get in the way of your productivity? Do you feel frustrated when it is hard to get information you need to do your job, negotiate between perspectives that are in conflict or collaborate with others on a stressful...

Embracing Conflict as a Potential Friend

Overview We all have challenges, at times, when attempting to collaborate with others on a given project. And we all need help from time to time having or facilitating a courageous dialogue with co-workers, direct reports or our boss. Much as we hate to admit it, we...